Moben, Dolphin and Kitchens Direct customers lose £1.5m in deposits after Homeform falls into administration

Published 07th Jul 2011

Hundreds of customers of collapsed Moben Kitchens, Kitchen Direct and Dolphin Bathrooms will lose a total of £1.5milion in deposits, administrators for parent firm Homeform have said.

Some 453 customers who paid deposits by cash or cheque are now almost certain to lose their money.

Meanwhile, 557 staff have been made redundant from the Manchester based Homeform Group, leaving just 24.

Customers with outstanding orders who paid by credit or debit card, or with a loan financing company, will be able to claim back their deposit from their lender. Customers should contact their finance provider to initiate a claim.

But customers who did not pay with a card or finance agreement must write to the administrators at Deloitte LLP, Athene Place, 66 Shoe Lane, London EC4A 3WA.

Deloitte warned that customers ‘are unlikely to receive a refund’ unless the remaining Homeform businesses are sold.

The adminstrators have set up a helpline for customers to call if they’re unsure of what to do – call 0800 840 0118 or email homeform@deloitte.co.uk

Homeform Group managed to sell its fourth brand, Sharps Bedrooms, so customers from this brand will still have their orders fulfilled.

627 jobs at Sharps Bedrooms were saved after the division was sold to a new company, Sharps Bedrooms Limited, owned by an affiliate of Sun European Partners.

It is not known whether celebrity backer Laurence Llewelyn-Bowen is being kept on.

Moben, Dolphin and Kitchens Direct customers who paid on a debit or credit card and who have had their goods delivered, but not fitted, will be contacted by the administrators in the next 5 - 10 days to arrange completion of the fitting.

Source: ' ThisIsMoney '

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